FNDN Customer Review

Received my new heated gloves only to find that one of the two batteries included was bad, two days after receiving them sent customer service a replacement request under the battery warranty and got no reply.

Sent five more requests over the next 4 days with no reply.

But placed two items in my cart and asked a question about one of them and someone got back to me within 5 minutes.

Customer service contacted me today, seems the service rep was out of town, she apologized and promised to send out two replacement batteries.

Other then the battery problem the gloves are great, fit perfectly and are warm even without the heat. Gloves are thin enough for motorcycle use which is what I got them for!